Shipping Policy/Return Policy

1. Some of the products in our store are free of shipping, while others require the customer to bear the shipping cost.
2. In order to protect the rights and interests of both parties, please take a video of the unboxing process with the product not leaving the camera's field of view, clearly show the position where the quality problem appears. This video serves as a warranty for after-sales service. For after-sales service, please raise it within 48 hours the courier shows it has been signed for. For products that are not of quality issues, if the customer needs to return the item, please bear the shipping cost and customs duty yourself. We can only process a refund after we receive the item and confirm that it does not affect the resale. Otherwise, no refund will be made. Due to the particular of some products, once opened, they cannot be returned. And the unopened goods do not affect the secondary. You need to bear the shipping cost and customs duty by yourself. can only process a refund after we receive the item and confirm that it does not affect the secondary sale. Otherwise, no refund will be made.

The following does not belong to quality problem of the product:
(1) Some parts of the product are manually sprayed and assembled, so there may be some individual differences, including uneven color depth and tightness

(2) For products with special processes (such as chameleon paint), due to factors beyond our control, such as differences in time and temperature, the effect will be weakened, which is normal.

(3) Due to the production batch and the inconsistency of the manufacturer, there may be some color differences on the packaging, is normal.