Thank you for choosing vickyuav.com! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase or encounter any problems, please read the refund terms below carefully.

  1. Eligibility for Refund Application
    If the product you received is defective, damaged, or does not match the description when you placed the order, you can apply for a refund.
    Refund applications must be made within 7 days of receiving the product. No refund will be accepted after this period.
  2. Refund Process
    Please submit a refund application through our customer service email or online customer service and provide the order number, proof of purchase and photos of the relevant issues.
    We will review your application within 1-3 business days after receiving it and notify you of the processing result of the refund application.
  3. Product Return
    Once the refund application is approved, please return the product together with the original packaging and all accessories. The return address will be provided at the time of approval.
    Please ensure that the packaging is intact to prevent further damage to the product during the return process.
  4. Refund Method
    Once we receive the returned product and confirm its condition, the refund will be processed using the payment method you used at the time. Please note that refund processing time may vary depending on the payment platform and usually takes 5-10 business days.
  5. Shipping Liability
    If the refund is due to a defective or incorrect product, the shipping cost will be borne by vickyuav.com. If a refund is requested for other reasons, the shipping cost of the return will be borne by the customer.
  6. Non-refundable Items
    The following items are not eligible for a refund:
    Used or damaged items;
    Any unpackaged or unlabeled items;
    Special orders or custom items.
  7. Contact Us
    If you have any questions or need further assistance, please feel free to contact our customer service team, we will be happy to serve you.

Thank you for your support and understanding of vickyuav.com, we look forward to providing you with a better shopping experience!